New system promises faster processing and efficiency for groups of up to 10 people
Travellers driving through Singapore’s Woodlands and Tuas checkpoints will experience a new immigration process starting March 19, with the introduction of QR code clearance by the Immigration and Checkpoints Authority (ICA). This digital initiative, aimed at speeding up the process, allows travellers to use QR codes instead of physical passports.
To participate, travellers need to download the MyICA mobile app and fill in their passport details. Singapore residents can automatically populate their details using Singpass or by scanning the machine-readable zone on their passport. Once completed, they can generate a QR code for individual use or a group QR code accommodating up to 10 people.
At the checkpoints, the QR codes are scanned by ICA officers who perform face-to-face checks to verify the information. This new method is expected to reduce overall waiting times by over 30%, with estimated savings of 20 seconds for cars with four travellers and up to a minute for vehicles with 10.
While the QR code system is a step towards the future Automated Passenger Clearance System (APCS), set to roll out in 2026 at Tuas Checkpoint and 2028 at Woodlands, travellers will still have the option to use physical passports if they prefer.
Deputy Superintendent Seah Jing Ying highlighted that the encrypted QR codes ensure security and privacy, with details decrypted only by ICA. The initiative reflects Singapore’s commitment to leveraging technology for efficient and secure border control.
